Overview
Agiloft provides a flexible platform built on a no-code/low-code foundation, allowing extensive customization without programming. While offering various business process solutions (like ITSM), its core focus is often on its comprehensive Contract Lifecycle Management (CLM) module. This module covers the entire contract lifecycle, supported by workflow automation, a central repository, and integrations. Agiloft incorporates AI for tasks like metadata extraction, clause identification, risk analysis, and recently added generative AI capabilities for review/redlining through the acquisition of 'Screens'. It emphasizes adaptability to specific business needs and boasts a high implementation success rate.
Use cases
Primary: Contract Lifecycle Management (CLM), Business Process Automation.
Other use cases:
- • IT Service Management (ITSM)
- • Vendor Management
- • Compliance Tracking
- • Workflow Automation across departments.
AI capabilities
- → AI-powered data extraction
- → Clause analysis
- → Risk scoring
- → Anomaly detection. Generative AI for contract review/redlining (via Screens acquisition). Pragmatic AI approach emphasized.
Pros & Cons
Pros
- ✓ Highly flexible and customizable
- ✓ Strong workflow automation
- ✓ Robust feature set
- ✓ Can consolidate multiple business processes
- ✓ Generally positive customer service feedback
- ✓ Offers free plan (limited).
Cons
- ! Customization can lead to complexity in setup and maintenance
- ! User interface sometimes described as less modern or visually appealing than competitors
- ! Implementation can be lengthy/complex depending on requirements
- ! Some reviews mention past issues with upgrades or specific integrations (e.g., DocuSign).
Pricing
Model: SaaS subscription, tiered based on users/features/modules. Also offers a free plan.
Pricing details: Free plan available. Paid plans require contacting vendor for quote.
Integrations
- • Microsoft Office (Word, Outlook)
- • Google Workspace
- • Salesforce
- • SAP
- • Oracle
- • Workday
- • DocuSign
- • Adobe Sign
- • Tableau
- • SharePoint
- • Various ERP/CRM systems via built-in iPaaS (integration platform).
What sets it apart
- ★ Extreme customizability via no-code platform
- ★ Data-first approach
- ★ High implementation success rate claimed (99.6%)
- ★ Ability to manage CLM and other business processes on one platform. Acquisition of Screens adds unique GenAI review capability.
Compliance & security
SOC 2 Type II, HIPAA. Potentially ISO 27001 (verify on site).