Overview
Exterro offers a broad, integrated platform designed to manage legal GRC challenges. Unlike point solutions, it aims to unify workflows across eDiscovery (from legal hold through production), data privacy management (like data mapping and handling Data Subject Access Requests - DSARs), and digital forensics (leveraging its well-known FTK - Forensic Toolkit - product line). Exterro incorporates AI and machine learning throughout the platform to automate tasks, identify sensitive data (like PII), analyze large datasets, and orchestrate complex workflows across legal, IT, and compliance teams.
Use cases
Primary: Managing eDiscovery processes, ensuring data privacy compliance, conducting digital forensic investigations.
Other use cases:
- • Legal hold management
- • Risk management
- • Compliance monitoring
- • Workflow orchestration across GRC functions.
AI capabilities
- → AI/ML integrated for tasks like PII identification
- → Data classification
- → ECA analytics
- → TAR (Technology Assisted Review)
- → Anomaly detection in forensics data
- → Workflow automation triggers.
Pros & Cons
Pros
- ✓ Comprehensive platform reduces need for multiple tools
- ✓ Strong digital forensics capabilities (FTK)
- ✓ Good workflow automation
- ✓ Addresses converging needs of legal
- ✓ Privacy
- ✓ And IT security.
Cons
- ! Can be complex due to the breadth of the platform
- ! Potentially higher cost than point solutions
- ! Might be overkill for organizations needing only one specific function (e.g., just eDiscovery review).
Pricing
Model: SaaS subscription, enterprise licensing. Pricing based on modules, data volume, users. Requires contacting vendor.
Pricing details: Not publicly disclosed.
Integrations
- • Integrates with various enterprise systems like Microsoft 365
- • HR systems
- • Data storage platforms. Specific integrations depend on modules used.
What sets it apart
- ★ Broad integrated platform covering Legal GRC (eDiscovery, Privacy, Forensics)
- ★ Well-regarded FTK forensics technology
- ★ Focus on workflow orchestration across functions.
Compliance & security
SOC 2 Type II, ISO 27001, FedRAMP (check specific products/environments).